In My Opinion

A year ago, I was on a cruise ship taking a trip to the Baltics. So much has changed in the past few months such that the hospitality and tourism industry has been hit in a devastating way.

As the new normal is beginning to take shape for different countries, the tourism industry is faced with massive changes. Cruise ships will have to reconfigure their eating arrangements to meet the new protocols. As handwashing and social distancing prove to be the most effective preventive measures against the coronavirus spread, look for these requirements to remain.

How can tourists dine in a restaurant and avoid contact with the servers? Plexi-glass shields can't be at every table and are costly. Many restaurants and coffee shops have gone to take-out menus only which may keep some of them afloat. Single service food containers and utensils are helpful in the pandemic as they prevent disease spread and are used only once. Contactless payment and on-line ordering are beneficial as foodservice staff can reduce their contact with the customer.

Moving forward, it will be likely for cruise ships to sail with smaller numbers of passengers. There will be less flights to choose from with limited capacity. It is interesting to note that an original notice was discovered from the Spanish Flu Pandemic 102 years ago. Highlights mentioned were social distancing, businesses to be closed, schools closed and frequent handwashing. It has taken 102 years and we are back in the same position again!

 

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ENVIRO-FOOD CONSULTING is a foodservice consulting business run by Sally de la Rue Browne, Certified Public Health Inspector and Food Safety Specialist.

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